mate Care & Repair
Your toothbrush forever
How cool would it be if your sonic toothbrush had a lifetime warranty?
Howsustainable would it be if defective toothbrushes were repaired instead of being thrown away?
How perfect would it be if you could get a direct answer to every question from customer service?
We've done all that with mate Repair & Care.
Frequently asked questions
How much does the mate Care & Repair subscription cost?
You get full protection for your sonic toothbrush for EUR 4.90 per month.
What is the minimum contract period?
The minimum contract period is one month.
When can I cancel?
You can cancel your subscription at any time. The cancellation takes place at the end of the current contract month.
Can I take out the "mate Care & Repair" subscription at a later date?
The "mate Care & Repair" product is a subscription that can only be purchased together with a mate sonic toothbrush. A subsequent purchase is not possible.
Do I really always get a new toothbrush when I want?
Almost. You will always receive a new toothbrush if it is defective. To avoid misuse, you are entitled to two changes per year.